Frequently Asked Questions
Answers to common questions about Colonial Materials
At Colonial Materials, we believe in keeping our residential and commercial construction customers throughout North Carolina and South Carolina informed. Here’s what else you should know:
What is your service area?
Colonial Materials serves customers within an approximately 100-mile radius from each of our yards in North Carolina (Charlotte (North Hoskins Road & Rozelle’s Ferry Road), Fayetteville, Greenville, Hickory, Jacksonville, Greensboro, Raleigh, Wake Forest, Wilmington, Winston-Salem) and South Carolina (Rock Hill).
How are your crews trained?
We train and certify all Colonial Materials operators in-house, so they are prepared to safely deliver materials to your jobsite. We hold weekly training sessions on safety for all employees, and we even offer a safety incentive benefit program for our stockers and warehousemen.
What type of fleet do you have?
Like our fellow GMS companies, Colonial Materials commands a delivery fleet of expertly maintained vehicles. Our fleet includes a variety of flatbed trucks, boom trucks (for multi-story projects), semi-tractors with trailers, portable forklifts, and pickups. In total, the Colonial fleet includes some of the most innovative material handling equipment in the Carolinas.
Is there a truck near me?
Our delivery fleet is dispatched from yard locations across North Carolina and South Carolina. Each Colonial yard offers delivery service within a ~100-mile radius. So yes, chances are there is a truck near you!
Do you offer delivery outside of standard business hours?
Yes. If you need commercial construction jobsite delivery in NC or SC, before or after business hours, or on weekends, our crews can do that too. Colonial Materials is dedicated to going the extra mile to provide excellent customer service.
Do you offer commercial deliveries?
Colonial Materials’ expert staff offers a wide variety of commercial delivery services in NC and SC. We can deliver your materials using walk ups, walk downs, elevator roll-ins, buck hoists, and high-rise cranes. Our delivery fleet is modern and well maintained, with the capacity to deliver your materials when and where you need them.
Do you perform site inspections?
Yes. Colonial Materials regularly performs pre- and post-delivery inspections of jobsites to check safety, stocking conditions, equipment, and quality control.
Does Colonial deliver to residential sites?
Yes. We use off-road drywall carts for sand and grass, and we can pre-deliver your drywall before your window installation if you need them. Colonial Materials can also perform on-site delivery access evaluations.
Can you do a walk up, walk down, or hand up at a residential site?
Yes. For a small additional charge, our expert staff can provide this value-added service to residential construction customers in the Carolinas.
Can you special order a product for me?
Yes. Colonial Materials can order many specialty construction supplies. If you need an item that you don’t see at one of our yards or on the website, let us know and we’ll help get it for you.
Can you help me with my product warranty?
Absolutely! Our expert staff is happy to assist you with manufacturer warranty issues and manufacturer representation when necessary. At Colonial Materials, we want you to be completely satisfied with your purchases, and our service.
What types of steel framing do you carry?
Colonial Materials stocks 25-gauge to 16-gauge steel framing in a variety of lengths. We also offer full manufacturer support for all technical and engineering aspects of our steel framing and accessories.
Is Colonial Materials OSHA compliant?
Yes. We believe nothing is so important that it can’t be done safely. Colonial Materials is committed to full compliance with OSHA and DOT laws and regulations, and we conduct regular jobsite visits to check for crew compliance.
Can I pick up an order myself at a yard?
Absolutely! Local construction customers can “will call” orders in advance, or they can visit our yards to speak directly with our expert staff about specific needs. If you don’t see the tool or product you need, we will work with you to special order it.